Legal · best4kiptv
Privacy Policy, Terms and Refund Policy.
How we handle your information, the rules for using best4kiptv and what to do if something goes wrong.
Last updated: 29 October 2026
01 · Privacy
Privacy Policy
We only collect what we need to answer you and set up your service. We do not sell your personal data.
Who we are
best4kiptv, at best4kiptv.irish, is an IPTV subscription service for viewers in Ireland. If you have a question about your information, email [email protected] or message us on WhatsApp.
What information we collect
When you contact us or order, we may receive:
- What you send us: your name, a phone number or email address, your device, the plan you want and your questions.
- Technical information: when you visit the website, our hosting and security tools may record things like your IP address, browser type and the pages you view.
- Our contact pages: the message you send us on WhatsApp or by email.
How we use it
We use your information to:
- reply to you and give you a free trial or a subscription
- help with setup and support
- keep the website secure and working
- meet legal and tax obligations
Our legal basis
Under data protection law (the GDPR) we use your information where it is needed to respond to you or provide the service you ask for, where we have a legitimate interest in running and securing our service, or where the law requires it. Where we rely on consent, you can withdraw it at any time.
Who we share it with
We do not sell your personal data. We share it only as needed with services that help us run best4kiptv, such as WhatsApp (when you message us), our website host and, if one is used, a payment provider. These services only receive what they need to do their job.
Cookies
The website uses cookies that are needed for it to work. If we use analytics or other non-essential cookies, we ask for your consent where the law requires it. You can control cookies in your browser settings.
How long we keep it
We keep information only as long as we need it to support you, run your service and meet legal or tax obligations. After that we delete it or make it anonymous.
Your rights
You can ask us to access, correct, delete or restrict the use of your personal data, to object to its use, or to move a copy of it. You can also withdraw consent you gave. Email [email protected] and we will respond. You also have the right to complain to the Data Protection Commission in Ireland at dataprotection.ie.
Security
We take reasonable steps to protect your information. No method of storing or sending data over the internet is completely secure, so we cannot guarantee absolute security.
Children
Our service is for adults. We do not knowingly collect information from children under 18. If we learn we have, we delete it.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last updated.
02 · Terms
Terms of Service
You use best4kiptv for your own home viewing, within your plan’s connections. We aim to keep things running, but we cannot promise uninterrupted service.
About these terms
These terms apply to the website best4kiptv.irish and to the IPTV service. By using the website or buying a plan, you agree to these terms. If you do not agree, please do not use the service. You must be 18 or over to buy a plan.
The service
best4kiptv is an IPTV subscription that gives you access to live TV channels and on-demand content through supported player apps on your own devices. You need a compatible device and an internet connection. Content and channel availability can vary.
Free trial
A free trial is available on request through WhatsApp. We explain how the trial works when you ask. The trial lasts 24 hours and lets you check the service on your own device before you pay.
Plans, prices and payment
Plans and prices are shown on our Pricing page. Plans run for 1, 3, 6 or 12 months on 1, 2 or 3 connections. Payment is arranged with you on WhatsApp before your plan starts. Refunds are covered by our Refund Policy.
Connections and personal use
One connection means one device watching at a time. Do not use more connections than your plan includes. The service is for personal, household use and must not be resold or shared outside your household.
Content and availability
Channel line-ups and on-demand titles can change. Picture quality depends on your device and your internet connection. We aim to keep the service running, but we cannot guarantee it will be uninterrupted or free of faults.
Acceptable use
Do not use the service to do anything illegal, do not copy or redistribute streams, and do not interfere with the service or other users.
Suspension or ending
We may suspend or end a subscription if these terms are broken. If we do this for a reason other than your breach, we will talk to you about the remaining period of your plan.
Our responsibility to you
Nothing in these terms limits your legal rights as a consumer, or any liability that cannot be excluded by law. Subject to that, we are not responsible for losses that were not reasonably foreseeable, or for problems caused by your device, your internet connection or third-party services.
Changes and contact
We may update these terms from time to time. The date at the top of this page shows when they were last updated. For questions, email [email protected] or message us on WhatsApp.
03 · Refunds
Refund Policy
Use the free trial first. Once a subscription is active and in use, refunds are generally not offered. We do consider a refund for a major outage, non-delivery of the service or a billing error, if you email us within 7 days.
Try before you buy
Our 24-hour free trial lets you check the channels, live sport, movies and series, and how the service runs on your own device before you pay. See our Channels and Setup Guide pages too. Because you can test first, refunds are generally not offered once a subscription has been activated and used.
How to ask for a refund
Email [email protected] within 7 days of the payment or of the problem first happening. Please include:
- your name and the email address or WhatsApp number you used with us
- the plan you bought and the date you paid
- a short description of what went wrong, with screenshots if you have them
When a refund may be considered
We may agree to a refund in these situations:
- Major outage: the service is completely unavailable for an extended period (for example, more than 72 hours in a row) because of a problem on our side, and not because of your internet connection, device or home network.
- Service not delivered: you paid but never received access, and our support team could not fix it within a reasonable time (for example, 48 hours).
- Billing error: you were charged incorrectly, such as being charged twice for the same subscription period.
When refunds are not given
We generally do not give a refund in these situations:
- You were happy with the channel line-up or the content you saw
- The problem comes from your internet speed, your internet provider (including throttling or blocking), or a device that is not compatible, or a setup mistake on your side
- You changed your mind after subscribing and using the service
- Some channels or events were unavailable for a while, or sport events were moved or cancelled by the broadcaster
- Fees charged by third-party apps or stores, if any
- The request was sent more than 7 days after the payment or the problem
What happens after you ask
We review each request and reply within 1 to 2 business days. If a refund is approved, it goes back to your original payment method within 5 to 10 working days.
Your legal rights
This policy does not affect any rights you have under consumer law.
- Refunds are generally not offered once a subscription has been activated and used.
- A refund may be considered for a major outage, non-delivery of the service or a billing error.
- Email within 7 days of the payment or of the problem.
- We reply within 1 to 2 business days.
- Approved refunds are paid back to the original payment method within 5 to 10 working days.